Melbourne Mattress Factory

This is long but I feel it essential to explain my whole amazing experience!!! Okay I cannot recommend this company enough. My old bed was ridiculously broken and I needed a new one ASAP. On Friday night I found these guys. Cheap, 10 year warranty and free delivery in the metro area??? Must be to good to be true!! After reading the reviews and finding out it’s as good as it sounds I place an order for a new bed base.

At 10am the next morning (Saturday) I get a text saying the bed should be delivered at about 11:30. Unfortunately my roommate and myself were away from the house as I wasn’t expecting such a prompt delivery! We started to rush home but it soon became evident that the bed was getting home before we were. We contacted Scott who was very understanding but unfortunately the delivery drivers were already on their way.

As me and my roommate were about 20 minutes away from home I received a call from the delivery drivers saying they were 5 minutes away. I told them the situation and they simply replied with “Yeah we know, we are going to wait for you, don’t worry!” So 20 minutes later my roommate and myself arrive home to the nicest delivery drivers ever! They bought the bed upstairs and had a great chat with us before going on their way!!

This company has been an overall delight to deal with and I’m also happy to say my new bed base looks and feels amazing. I can’t recommend enough!!!